Welcome to Djembe Videos! We’re excited you’ve chosen us to take you on your learning path. Our sole aim is to support you to become the best djembe and dunun player you can be and we want you to love the experience. The following document is designed to help you by explaining in clear English, our guidelines and respective responsibilities.

Djembe Videos provides music students and enthusiasts with educational products, services and learning tools. By joining Djembe Videos and using any of our educational products, services or learning tools, you agree to all of the following Terms of Service (TOS) and any future updates we may make to them.

SERVICES

The Djembe Videos website provides high quality videos, scores and information about music, especially West African percussion

Any and all visitors to our site, despite whether they are registered or not, shall be deemed as “users” of the herein contained Services provided for the purpose of this Terms Of Service. Once an individual register’s for our Services, through the process of creating an account, the user shall then be considered a “member”.

MEMBERSHIP

There are different types of embership as follows:

• Monthly Membership: 14,99€ per month

• Trimestrial Membership : 34,99€ every three month

• Yearly Membership: 119,90€ per year

From time to time we may offer discounts on the price of Membership. Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue services, products or learning tools without prior notice.

Djembe Videos will automatically continue your membership and charge the membership fee to your payment plan until you cancel. You can cancel your subscription at any time by going to My Account, Subscriptions and then clicking the Cancel button. You have a 7-day money back guarantee on your first subscription period to make sure you’re 100% satisfied.

MINIMUM AGE REQUIREMENTS

Respecting the Children’s Online Privacy Protection Act, we cannot allow children under the age of 13 to open an account on Djembe Videos. Children between the ages of 13 and 18 must have a parent or guardian present when using Djembe Videos.

GUARANTEE AND REFUNDS

Your satisfaction with our products and services is our primary concern. All of our products and services are covered by our 100% Satisfaction Guarantee and our 7-Day Money Back Guarantee on your first subsciption period.

If you’re dissatisfied with any item, simply contact us within 7 days of delivery for an exchange, credit, or refund of its purchase price

Refunds will be made to your PayPal or Stripe (if this payment method was originally used) only. You will be refunded within a maximum of 14 days from your request, made within the 7-Day Money Back Guarantee timeframe.

If you wish to benefit from our Guarantee, then please email contact@djembe-videos.com.

FEES, CHARGES AND BILLING

Djembe Videos offers memberships options to purchase subscriptions to certain educational products and services, and options to purchase educational products (instructional books). By submitting your credit card, debit card, Stripe, or PayPal information, and associating that information with your Djembe Videos account, you authorise Djembe Videos to process your purchase accordingly.

If you purchase a monthly, quarterly or yearly subscription for a product or service, you understand and authorise Djembe Videos to automatically renew your subscription until cancelled. You can easily and quickly cancel your subscription by accessing your profile page or by contacting us via email: contact@djembe-videos.com

The Fees for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or other charges is that set out on the Website at the date we accept the Order or such other price as we may agree in writing. Prices for Services are calculated on a fixed price.

Fees and charges include VAT at the rate applicable at the time of the Order.

Should you require an invoice for your subscription or purchases, please contact us by email, and we will provide it within 48 hours.

USERNAME AND PASSWORD

You agree to be the sole user of the username and password you created when joining Djembe Videos, and to reasonably protect that username and password, and to notify Djembe Videos if you believe it has been breached or otherwise compromised.

PRIVACY POLICY

Djembe Videos does not sell, share, or rent any personal information to third parties for any reason whatsoever. Djembe Videos uses your name, address, and credit card information solely for billing purposes. Djembe Videos uses your email address for delivering administrative and promotional information, which communications you can control and/or unsubscribe from. View our entire Privacy Policy here

SUPPORT

We provide support free of charge by emailing us at contact@djembe-videos.com. Our customer support team will usually respond to queries and issues within 48 hours.

If your query or issue is of a technical nature, we may need to refer you to our Technical Support Team. On average, our Technical Support Team will reply within 2 working days. From time to time, our wait times may be longer than usual.

Please note that Djembe Videos is a web-delivered service and in order to access it effectively, you will need to possess a suitable device with a modern browser installed and a fast Internet connection. We cannot support every version of every browser and therefore we encourage you to use your trial and money-back guarantee periods to help you evaluate Djembe Videos to your satisfaction.

INTELLECTUAL PROPERTY RIGHTS

The staff at Djembe Videos, and all of the artists and educators that we are privileged to collaborate with, work very hard to author and produce the content that comprises the educational products and services available on Djembe Videos.

All Content, such as educational products, services and learning tools, text, data, graphics files, videos and sound files, and other materials contained in the Site, are the property of Djembe videos, protected by French and International copyrights, patents, and/or third-party licenses.

You agree that you will not :

1. Sell, rent, or sub-license any material from the Djembe Videos website;
2. Re-publish material from the Djembe Videos website (including republication on another website);
3. Redistribute material from the Djembe Videos website;
4. Reproduce, duplicate, copy, or otherwise exploit material from the Djembe Videos website for any commercial, promotional or personal purpose;
5. Edit or otherwise modify any material on the Djembe Videos website; or
6. Show any material from the Djembe Videos website in public.

AGREEMENT UPDATES

We reserve the right to add, delete and/or modify any of the terms and conditions contained in this Agreement. Djembe Videos reserves the right to update, revise, or otherwise alter the terms and conditions set forth in this agreement, at any time, with notice provided in your Djembe Videos account. Your continued use of Djembe Videos and its products and services following posting of a change notice or new agreement will constitute your binding acceptance of the changes.

INDEMNITY

You agree to indemnify, defend, and hold harmless Djembe Videos, its educators, affiliates, officers, directors, employees, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Djembe Videos website or its products, services, and learning tools, your violation of these Terms of Service, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

GOVERNING LAW AND DISPUTE RESOLUTION

If a dispute arises between you and Djembe Videos, we strongly encourage you to first contact us directly to seek a resolution by contacting us. Our Customer Service is available free of charge for every user to submit complaints and other inquiries. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any claim, dispute or matter arising under or in connection with these Terms of Service shall be governed and construed in all respects by the laws of France. You and Djembe Videos both agree to submit to the exclusive jurisdiction of the French courts. In simple terms, this means that if you bring a claim arising from or in connection with this User Agreement against us in court, it must be in a court located in France. By accepting these Terms of Service, you expressly agree that French law applies and that only French courts shall have jurisdiction.

TERMINATION

Djembe Videos reserves the right to terminate your account, subscription, and/or access at any time, and for any reason at our sole discretion.

DISCLAIMERS

To the maximum extent permitted by applicable law, Djembe Videos is not responsible for and makes no representations or warranties or endorsements of any kind whatsoever, express or implied, as to: (a) Djembe Videos educational products and services, learning tools, and self-publishing tools; (b) the Djembe Videos content on or provided through Djembe Videos educational products and services; (c) the content or user content (including the accuracy and reliability thereof); (d) any third party content; (e) the linked services; (f) the functions made accessible on or through the Djembe Videos educational products, services and learning tools; (g) any products, services or instructions offered or referenced in the Djembe Videos website, educational products, services and learning tools; and/or (h) security associated with the transmission of information transmitted to or from Djembe Videos or others via the Djembe Videos website, educational products and services, learning tools, and self-publishing tools.

In addition and to the maximum extent permitted by applicable law, Djembe Videos is not responsible for any damage, injury or loss caused by users of the Djembe Videos website, educational products and services, learning tools, and self-publishing tools; or by any of the equipment or programming associated with or utilised in the Djembe Videos website, educational products and services, learning tools, and self-publishing tools services; or linked services.

Djembe Videos assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any user or member communication.

Djembe Videos is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the internet or on any of the Djembe Videos website, educational products and services, learning tools, and self-publishing tools services; services or linked services or combination thereof, including, without limitation, any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the Djembe Videos website, educational products and services, learning tools, and self-publishing tools services; or linked services.

Under no circumstances shall Djembe Videos be responsible for any loss or damage, including, without limitation, personal injury or death, resulting from use of the Djembe Videos educational products and services, learning tools, and self-publishing tools, or linked services, attendance at a Djembe Videos event, from any user content posted on or through the Djembe Videos website or linked services, or from the conduct of any users of Djembe Videos, whether online or offline.

Djembe Videos educational products, services and learning tools, and linked services are provided “as-is” and “as available” and “with all faults” basis and Djembe Videos expressly disclaims all warranties, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus. Djembe Videos cannot guarantee and does not promise any specific results from use of Djembe Videos educational products and services, learning tools, and self-publishing tools, or linked services.

LIMITATION OF LIABILITY

In no event shall Djembe Videos be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including, without limitation, lost profit damages arising from: (a) your use or inability to use the Djembe Videos educational products and services, learning tools, and self-publishing tools, or linked services, or the performance of the Djembe Videos educational products and services, learning tools, and self-publishing tools, or linked services, (b) any action taken in connection with an investigation by Djembe Videos or law enforcement authorities regarding your access to or use of the Djembe Videos services, (c) any action taken in connection with copyright or other intellectual property owners or other rights owners, (d) any errors or omissions in the Djembe Videos services’ technical operation, or (e) any damage to a user’s computer, hardware, software, modem, or other equipment or technology, including damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line, or network failure or any other technical or other malfunction, including losses or damages in the form of lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or equipment failure or malfunction. notwithstanding anything to the contrary contained herein, Djembe Videos’ liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Djembe Videos for the Djembe Videos services during the term of membership. the foregoing limitations of liability will apply even if any of the foregoing events or circumstances were foreseeable and even if Djembe Videos was advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of god, telecommunications failure, or destruction of the Djembe Videos educational products and services, learning tools, and self-publishing tools.

ACKNOWLEDGEMENT

By using Djembe Videos educational products, services and learning tools, or accessing the Djembe Videos website, you acknowledge that you have read these terms of use and agree to be bound by them.

CONTACT DETAILS

Full name of legal entity: Association Dibon Media
Siret identification number: 988 143 699 00011
APE code: 5911B
Email address: contact@djembe-videos.com
Postal address: 19 avenue de l’Europe 09000 Foix – Occitanie – France

Last updated: May 25, 2025